Cash On Delivery | Mininum Order ₱1,500 Free Shipping (Philippines Only) | *STRICTLY NO CANCELLATION OF ORDERS*

Shipping FAQs

We offer Cash on Delivery or Cash on Pickup via LBC Nationwide.

HOW LONG SHOULD I WAIT FOR MY ITEMS TO ARRIVE?
NRC AND LUZON AREA
 - 1 to 5 BUSINESS DAYS
VISAYAS AND MINDANAO AREA
 - 2 to 6 BUSINESS DAYS

COD (Cash on Delivery or Door to Door) - Make sure to give complete address.
example: Blk. 8 Lot 81 Mangga St., Villa Catalina, San Agustin, Dasmariñas, Cavite

COP (Cash on Pickup or the parcel will be pickup at LBC branch near your place) - Make sure to give correct LBC branch with address.
example: LBC Tuguegarao Bonifacio - Bonifacio St, Centro 6, Tuguegarao City, Cagayan

FOR INTERNATIONAL ORDERS

Time depends on which country you are located.
Our delivery service is handled by a third party courier EMS PhlPost. All items will come directly from our warehouse in the Philippines and not from China. We are not a drop shipping company.

For Philippine Customers
Please take note that our cash on delivery service is handled by a third party courier, whether it would be LBC or our Personal Riders. We do not hold or control the time of the delivery once it is on transit status. If you would like to receive your order on rush basis, we also accept rush order via straight payment. Thank you 😊
I DID NOT RECEIVE ANY CONFIRMATION WHAT SHOULD I DO.

If you successful used our checkout system, you should receive a confirmation in about 60 seconds after finishing the process. However the tracking code may take a bit of time since it takes 24-48 hours to encode it via 3rd party logistics.

If you still did not receive any confirmation withing 24-72 Hours, please contact us at mistore.ph@gmail.com


REPLACE AND REFUNDS

We will replace or refund the item if:

* Item is not physically scratched
* Item was bought from our store
* Item has factory defect

MY ITEM HAS NOT ARRIVED ON THE GIVEN TIME FRAME.

There are instances where the shipping time takes more than we stated, this is because of some reasons:

* Incomplete address
* Unreachable mobile number
* Area not covered via COD or Area is considered as remote area

Always make sure to complete your Address to ensure a successful delivery.

For more questions, please email us at mistore.ph@gmail.com